Cloud Resume | Brian Salazar

Technical Skills and Knowledge

Programming/Scripting Languages: PowerShell, Python, Bash, HTML, CSS, JavaScript, SQL

Operating Systems: Windows Client, Windows Server, MacOS, Linux, Ubuntu

Technology Solutions: Microsoft Azure, Microsoft Entra, Microsoft Intune, Microsoft 365, Office 365, Box storage, Remote Desktop Services, Active Directory, AWS

Technical Skills: Systems Administration, MDM & MAM, User Support, Technical Troubleshooting, Monitoring, Scripting and Automation

Soft Skills: Bilingual, Customer Experience, People Skills, Documentation, Leadership, Mentorship, Time Management

Professional Experience

March 2023 – Present
IT Server Administrator
University of Nevada Reno, Reno, NV

Administer and support the University’s Remote Desktop Service environment. Tasks include managing access to remote collections, managing access to direct connections, utilizing monitoring tools to maintain maximum uptime, perform routine maintenance & updates on various applications within the remote desktop environment ensuring uptime, quality and security.
Administer and support Box by managing user accounts, group accounts, quotas, running reports and working with vendors when needed.
Maintain departmental documentation and user knowledge bases.
Serve as secondary support contact for other services when primary administrator is not available.

November 2021 – February 2013
IT Systems Specialist
Washoe County School District, Reno, NV

Led and assisted in the deployment of IT projects within the school district.
Performed administrative tasks including maintaining print servers, managing DHCP reservations, Active Directory administration, and device and application management in Microsoft Intune.
Provided technical support at various sites throughout the school district remotely and in-person. Additionally, provided support on tickets that needed to be escalated.
Mentored lower-level techs and interns within the department on departmental processes and industry best practices.

April 2018 – June 2021
Information Technology Technician
Washoe County School District, Reno, NV

Led in the adoption of the district’s 1:1 learning program. This included providing support, maintaining documentation, working with stakeholders, and educating students and staff.
Provide technical support to students and staff on the technology solutions made available to the utilizing help desk ticketing systems.
Deploy, maintain and support various hardware including PCs, Smartboards, and printers at district sites.